Reign Over Me Evaluation Essay Example for Free

Reign Over Me Evaluation Essay Depression affects all people. Reign Over Me is a movie that deals with a character in a grave state of depression. In Charlie Fineman’s (Adam Sandler) case depression hits hard and leads to a major behavioral change. Fineman blocks out major parts of his life including his college roommate, Alan Johnson (Don Cheadle). After running into him on the street, it takes a while for this encounter to jog his memory of his best friend. We learn later that this depression is due the death of his three daughters and wife in a plane crash. The news devastates Fineman. He cannot function in society the same and loses purpose in life, as well as belief in himself. Instead of letting this distress out and working to recuperate, Fineman shuts everybody out and tries to hide from the truth. This can be a serious problem in today’s society. Many people are embarrassed or too hurt to try to move on and they let what happened dictate their individual future. In this film, directed by Mike Binder and produced by Jack Binder and Michael Rottenberg, the message of depression and its effects is relayed quite clearly. This movie relates to the real world very well; it also helps open up the eyes of many who do not understand what depression can do. Reign Over Me deals with a character who has the biggest part of his life taken from him in an instant. While others cannot tell how much Fineman is suffering by his actions, the loss of his family crushes him. Instead of mourning he falls into a deep state of denial where he almost forgets their existence. An important theme throughout is Fineman trying to fix the wrongs he did to his family, like snapping at his wife about kitchen remodeling or not taking his shoes off. Although they are just little things he makes sure nobody comes in his house with their shoes on and remodels the kitchen several times. These small acts show that he still remembers. There is a scene in the movie where Fineman opens up to Alan, his former roommate. Although he would not open up to the therapist, he tells Alan all about what happened. It was in brief but in this scene you get to see how much recalling his past hurts. Just saying his daughters’ names makes him cry. This scene demonstrates how hard it is for Fineman to talk about his life. Throughout the film, we learn little by little the events  that took place. Outsiders and even his in-laws think that he is disrespecting his deceased loved ones. They do not understand why he does not carry a picture of his family with him or even have one in his house. They take it to the point of wanting to have him committed until he finally talks to them and explains how hard it is to live each day and how hard it is to see them or anybody because he sees his family everywhere. There are many critics and naysayer to this movie as well as supporters. Most of the reviews I read really concentrated on the part played by Adam Sandler. Adam Sandler shoulders a very dramatic character in this movie and this side of him is underappreciated. He is notoriously known for his funny facial expressions and antics. This leads people to believe he can’t play a serious role but in Reign Over Me he hits a home run. The same reviews were not so critical about Don Cheadle. He played a part he is used to playing combing a normal act with the occasional funny quote or joke to keep the viewers on board. The actors play out a very realistic scenario. The ir parts are down to earth and don’t undermine or take away from the message of the movie. From my own personal judgment the movie Reign Over Me takes the viewer into a world many people don’t or won’t ever see. It combines excellent acting with a reasonable story-line that relays a meaningful message. They story is not far-fetched and is very comparable to the realities of many people today. As far as the acting is concerned, both actors play a side the viewer is not accustomed to seeing compared to other movies Adam Sandler and Don Cheadle are known for. Other movies like, Billy Madison (Adam Sandler) or Brooklyn’s Finest (Don Cheadle), these actors have very different parts. This movie shows the talent in each of the individual actors. Both actors play off each other during the movie which takes much skill and created a wholesome and tasteful production. Many scenes are not verbatim and the skill of the actors to improvise makes for an entertaining movie watching experience for the audience. I personally recommend this film to anybody from young adults to the elderly and all of the above. Reign Over Me doesn’t only tell a story but will also tug the heart of the audience in a serious and dramatic rollercoaster ride. The movie may have many critics but I think both actors did a wonderful job throughout the film keeping the audience entertained for the entire two hours and forty minute movie. The debate is on! Go watch the movie today  and take into consideration the many sides and create your own opinion. Works Cited Internet Source – O., Scott. Who Else but an Old Buddy Can Tell How Lost You Are?. New York Times 23 Mar 2007. 1. 2/9/11 . Movie – Reign Over Me. DVD. Sony Pictures UK, 2007.

Competitive Advantage Of Airline Industry In Singapore Tourism Essay

Competitive Advantage Of Airline Industry In Singapore Tourism Essay Singapore economy is one of most prosperous in the world. Singapore airline industry accounted for 5% of GDP and the industry value-added rate is 15%. As an important role in Singapore economy, Singapore airline industry has growing fast. In this paper will use the Porters Diamond Model (Factor endowments; Demand conditions; Related and supporting industries; Firm strategy, structure and rivalry; Chance Government) to analysis the competitive advantage of Singapore airline industry and explain how the Singapore airline industry developed its competitive advantages. Introduction Singapore economy environment Singapore economy is one of most prosperous in the world. Singapore economy is a capitalist mixed economy, with minimal government intervention in the market. It has an open business environment, relatively corruption-free and transparent, stable prices and one of the highest per capita gross domestic products (GDP) in the world. Airlines industry in Singapore Air travel is a large and growing industry. It facilitates economic growth, world trade, international investment and tourism and is therefore central to the globalization taking place in many other industries. In Singapore economic environment, the Singapore airlines industry had total revenue of $5.8 billion in 2009, representing a compound annual growth rate (CAGR) of 1.7% for the period spanning 2005-2009. Industry volumes increased with a CAGR of 4.1% between 2005 and 2009, to reach a total of 18.1 million passengers in 2009. The performance of the industry is forecast to accelerate, with an anticipated CAGR of 11% for the five year period 2009-2014, which is expected to drive the industry to a value of $9.8 billion by the end of 2014 (Airlines Industry Profile: Singapore, 2010). Porters Diamond Model of Competitive Advantage The diamond model is an economical model developed by Michael Porter in his book The Competitive Advantage of Nations (Porter, 1990), where he published his theory of why particular industries become competitive in particular locations. Porters diamond model suggests that there are inherent reasons why some nations, and industries within nations, are more competitive than others on a global scale. The argument is that the national home base of an organization provides organizations with specific factors, which will potentially create competitive advantages on a global scale. The analysis is classified into six broad factors incorporated into the Porter diamond, which has become a key tool for the analysis of competitiveness: Factor endowments a nations position in factors of production such as skilled labor or the infrastructure necessary to compete in given industry. Demand conditions the nature of home demand for the industrys product or service. Related and supporting industries the presence or absence of supplier industries and related industries that are internationally competitive. Firm strategy, structure and rivalry the conditions governing how companies are created, organized, and managed and the nature of domestic rivalry. Chance events are occurrences that are outside of control of a firm. They are important because they create discontinuities in which some gain competitive positions and some lose. Government can influence each of the above four determinants of competitiveness. Clearly government can influence the supply conditions of key production factors, demand conditions in the home market, and competition between firms. Government interventions can occur at local, regional, national or supranational level. Figure 1: Porters Diamond Model www.google.com_000.jpg Source: The Competitive Advantage of Nations By using Porters diamond, business leaders may analyze the competitive factors which may reside in their home country company, and what factors may be used to achieve global competitive advantage. Business leaders can also use the Porters diamond model during a phase of internationalization, the leaders can use the model to analyze whether the factors in the domestic market to support the internationalization process, and whether in the country eligible to create a global scale competitive advantage. Analysis of Airline Industry in Singapore Factor endowments The factor endowments of airlines industry include human resources, capital, equipment and facilities, air space resources, etc. In human resources, due to the characteristics of technology-intensive in airlines industry, the organization requires a lot of professional and technical personnel. Meanwhile, the aviation industry also needs administrative, financial investment and sales staffs. The multi-cultural Singaporean workforce is highly educated, highly motivated and highly productive. It is also proficient in English the language of international business. Singapore has a large base of engineering talent, with the number of engineers in universities and polytechnics expanding steadily each year, in addition to the sizeable pool of skilled technicians. In addition, Singapore government through the open immigration policy enhances Singapores talent pool. This gives companies the opportunity to source for the best personnel from anywhere in the world (http://www.edb.gov.sg/edb/sg/en_uk/index/why_singapore/knowledge.html). For these reasons, the Singapore airlines industries have good manpower. In capital, airlines industry needs a large finance support, the aircrafts and airport cost millions of money. In Singapore, the worlds major banks have opened branches or offices. Therefore, the Singapore airline industries do not have problem in capital. For example, Commerzbank Singapore branch has 30 years experience in financing aircraft to arrange and manage the entire deal, and a complete suite of financing products (https://www.commerzbank.com.sg/en/financing/aircraft/aircraft_financing.htm). Although the Singapores skies are limited, however the airline industry not far from reaching saturation point. According to Lee Kuan Yew (former Prime Minister of Singapore), due to the aid of advanced navigation technology, Singapore can shorten the distance of the aircraft flight and to increase flights density, therefore Singapore in terms of the open skies, still have a lot of space. Demand conditions Airlines generally have a large number of buyers. Many of these are individual consumers purchasing flights directly from the airline, although there are business to business sales to charter companies, discounters, and similar buyers. With the increasing living standard, the customers are demand on convenient, comfortable and fast transportation. Travel by air is one of the best choices for Singapore customers. Firstly, Singapore has a strong international trade link, there are thousands of businessmen which from different countries doing business in Singapore. The businessmen through the air travel to make sure they can reach the right place on time. Secondly, Singapore is one of the most popular tourist cities in Asia. There are 10.8 million tourists visit Singapore in 2008. Furthermore, due to the population growth, Singapore has a great potential demand for air travel. Table 1: Singapore Population Statistics Year 2007 Total Population (000) 4588.6 Singapore Residents (000) 3583.1 Birth Rate (Per 1000 Population) 10.3 Death Rate (Per 1000 Population) 4.5 Infant Mortality Rate (Per 1000 Live Births) 2.1 (Source : www.singstat.gov.sg) (Source: Airlines Industry Profile: Singapore, 2010) According to the tables, it obviously shows that the passengers of Singapore airlines industry have increasing by year. Related and supporting industries The related and supporting industries including airports, air traffic control, navigation information, aviation fuel, air material and other support services, and aircraft manufacturing and maintenance of related industries. From the supply-side perspective, the airport provide the basic conditions for airlines industry, it contains safety and quality service. Changi Airport is the main airport in Singapore which humble beginnings in 1981. Changi Airport also is a major aviation hub in Southeast Asia. Currently managed by Changi Airport Group, Changi Airport was corporatized on 1 July 2009 to bring Changi to the next level and deliver an even better Changi Experience. (http://www.changiairport.com/our-business/about-changi-airport) Serving more than 90 international airlines flying to some 200 cities in 60 countries, Changi Airport handles about 5,000 arrivals and departures every week and over 37 million passengers a year. With over 40,000 square meters of commercial space, Changi Airport is also one of Singapores largest shopping locations. As the air traffic controller, Civil Aviation Authority of Singapore (CAAS) promotes a strong safety culture and embeds a robust safety framework, with a modern and progressive regulatory regime based on international best practices. Aircraft manufacturing and maintenance are the most important supporting industries for airlines industry. For Singapore airline industries, Boeing Company and Airbus is the main supplier for aircraft. Fortunately, Singapore also has its local brand. SIA Engineering Company is leading aircraft maintenance, repair and overhaul (MRO) company providing total maintenance solutions to an expanding client base of international airlines (http://www.siaec.com.sg/). Firm strategy, structure, and rivalry Local conditions affect firm strategy. For example, German companies tend to be hierarchical. Italian companies tend to be smaller and are run more like extended families. Such strategy and structure helps to determine in which types of industries a nations firms will excel. Singapore is a hierarchical paternalistic authoritarian illiberal state. Cause of Confucianism is strong; Singapore society is based on a hierarchical order of things. Rivalry in the Singapore airline industry is strong. Local rivalry forces firms to move beyond basic advantages that the home country may enjoy, such as low factor costs. The competitive landscape has several large companies, such as Singapore Airlines, alongside smaller competitors. Rivalry is increased by the presence of low-cost carriers in the market, as these companies can compete more intensely on price. Switching costs for buyers are low, which means that it is easy for them to change to a competitor. Cause of the globalization, there are many international competitors join in the Singapore market, such as China, Japan and India, etc. Chance The demand for air travel to the Asia Pacific is rising which is driven by increased economic activity in emerging Asian countries such as China and India. Traffic is projected to grow at 7% in China and India combined, above the world average of 5% in the fiscal year ended December 2007. Further, the share of Asia Pacific region in world passenger traffic is forecast to rise from 25% in 2003 to 31% in 2023. According to the update of the United Nations World Tourism Organization, the global tourism will rebound strongly in 2010. With the anticipated growth, business and consumer confidence has picked up. This growth in world tourism industry will enhance airline business. Singapore airlines industry can capitalize on this increase in world travel and tourism to enhance its business and generate additional revenues. Government Government is the important variable of affecting the competitiveness of the airline industry. In the past, the airline industry was at least partly government owned. The airline industry has been strongly controlled by agreements and policies. Airlines couldnt just fly to any destination or country without appropriate authorization. The deregulation of the Airline industry opens doors for more entrants to the market and increased competition. Singapore Airlines is still owned by the Singapore government and is still affected by such controls. Therefore, the government has great impact on the airline industry. In Singapore, the government is supporting the airline industry. The Singapore government has signed an agreement with the United States called Open Skies that gives both countries unrestricted flight access to each other countries. The open skies phenomenon is gathering momentum and more and more countries are signing up. Recently, the Civil Aviation Authority of Singapore (CA AS) will be setting up an S$100-million Aviation Development Fund to further develop the local aviation industry. Conclusion Airline industry in Singapore has growing fast. Its due to have a good economic environment and stable politics. According to the analysis of Porters Diamond Model of Competitive Advantage, it obviously shows what competitive advantages of the Singapore airline industry have. Firstly, Singapore airline industries have the good human resources, finance support and other factor endowments. Secondly, the strong demand of market and the related and supporting industries. Additionally, the good opportunities and the government support. My recommendation for Singapore airline industry: Keep strong emphasis on the brand name and quality of service. Stay with the competitive advantage what the industries have, using the differentiation strategy. Maintain the innovation and complimentary products.

A Look At Spirituality And Health

A Look At Spirituality And Health Spirituality and health are two fields that are closely related but peoples in a way such that ones spirituality in some ways will tend to affect their healths welfare. Some medical facts have shown that holy or spiritual people show fewer human destructive behaviors such as taking of alcohol, committing suicide or drug abuse. They suffer less stress and always live comfortably. Most of the religious practices actually make one feel relaxed and cheerful. This may entail singing and sharing spiritual ideas with others. This subsequently reduces the chances of one acquiring stress related ailments hence an improved health (Mieler, 2005). Majoring on a clinical context, particular psychologists pioneered some work in the area of psychology and spirituality. One of them who goes by the name Alfred Adler formerly studied medicine and supported the allegations that a religious belief system normally supports a healthy life style that may result to healthy outcomes referring to the clinical context. Adlers Psychology strives for the holistic outcomes. Consequently this develops a kind of life-style that tends to reinforce a healthy relationship. These given relationships will then promote a good health referring to the clinical context for both the care giver and the patient. To most people spirituality is believed to be powerful and an important source of strength. This is because when they are faced with tough situations in their life such as health problems, their beliefs in God and practices assist them to overcome spirit of helplessness. This will eventually leads to achieving a sense of control. Spirituality can improves the medical state of human being.   Some patients in hospital from religious background mostly recover faster from their mental disorder compared to those who are not religious. Religious people are always hopeful hence are good in dealing with various challenges they face in life no matter how stressing they are. Unspiritual people most of the times give up very fast hence they may end up committing suicide. Most spiritual families are good in bringing up children healthier ways compared to unspiritual families. Most parents who are unspiritual engage their children in irresponsible behaviors such as taking alcohol. Taking of alcohol affect peoples health since it causes some liver disorders for instance liver cirrhosis that may end up costing them their lives. Many people who are unspiritual are fond of taking toxic substances such cigarette which contains chemical called nicotine. Spiritual people avoid taking of substances such as alcohol and cigarette hence they have a healthier life. Once spiritual people are role models of young people in the society they will copy them and therefore stay free from diseases brought about by of toxic substances.   Also young religious people dont involve themselves in irresponsible sexual behaviors such as fornication hence they cant get some sexual associated diseases such HIV/AIDS that may affect their health negatively. Staying healthy is very important all human beings.   Good health helps in staying fit and avoid some diseases and sicknesses. Healthy people are usually active and are able to carry out their daily activities. Health does not only increase youth body performance but still increases confidence.   Healthy people increase their mental activities and are able to grasp things very fast since they develop a good wit. Staying healthy makes people to complete their duties in place of work and their goals in life. Maintaining good health keeps one away from psychological problems such as stress. It also reduces chances of being depressed by small things in life. Good healthy increases self-esteems. Taking alcohol and cigarette can cause ill healthy which can expose one to some psychological torture, but quitting this can promote your healthy. Healthier people live longer since all their organs are functioning properly. Spirituality and health are related in various way, as mentioned above those people who are spiritual are likely to cope with various situations in their life that can pose a threat to their health. Spiritual people share various things in common such as positive beliefs; strength and comfort gained from their religion, prayers and meditation play a great role in healing and sense of well being. Spiritual health mighty not cure illness, but it may help one feel better, prevent various health problems and help one to cope with sickness and stress hence improve human health.   Religious practices reduce cases of blood pressure, improve mood, reduces the healing period and improved blood circulation are various benefits that one is exposed to due to religious practices. Staying healthy requires one to be committed in taking good food and doing various exercises so as to stay fit. Taking balance diet is one way of keeping your body healthy. Exercise for instance running and jogging help in burning excess fat that can cause blockage of arteries and cause heart failure and stroke. It is also recommendable to consult a physician for proper dietary recommendations. Staying free from various drugs such as bhang and nicotine can still improve healthy.   One chief purpose of Christian in life is to promote and grow spiritually each day so as to reflect love and righteousness of God in their life and that of the whole community. There are various methods that can be used to promote spirituality for instance praying. Concern for others is a vital part of Christian life; one should keep on praying for them. Some prayer items should include praying for good health, marital problems and other challenges that face them in life.   Another method of promoting spirituality is by reading scripture. This can be achieved through exercising topical bible study in which one write down topics to study within a particular week.   While prayer and bible study are essential exercise, one should not forget to attend services in the church and fellowship with other Christians. Sharing witnesses or testimonies, encouraging each other and preaching to one another can also be used to promote spirituality.   Furthermore it is important to find opportunities to serve others and influence them with Gods love and holiness. These include visiting orphans or mentally handicapped people. Charity walks and doing volunteer work can also be used to promote spirituality among Christians. Most Christians promote their spirituality through repenting daily of their sinful ways and make a change for better. They should always focus to be surrounded by positivity and abandon negativity in their life. Reading inspirational books, meditation of Gods word, obeying Christ by doing as he commands and allowing their spirit grows through learning more of his truth can also be methods of promoting spirituality  (Orchard, 2001). Many medical schools have included spiritual teaching in their curricula. However, the role that a doctor should play in guiding and assisting patients in spiritual matter remains a controversial. Although there appear to be growing belief in connection between spirituality and health, scientists in this field feels that a research should be carried out to determine this connection, a better understanding where there is this connection, and how it works.

How to Tell a True War Story Essay -- essays research papers

War can be defined as â€Å"an active struggle between competing entities. It’s truly hard to tell who is right or wrong during a war. Both sides are fighting for what they believe in and what is true to their heart. In the end there is always two things promised – destruction and death. These two objects can explain the result in every facet of war from the physical to emotional.   Ã‚  Ã‚  Ã‚  Ã‚  In â€Å"How to Tell a True War Story† O’Brien explores the relationship between the events during a war and the art of telling those events. O’Brien doesn’t come to a conclusion on what is a true war story. He writes that one can’t generalize the story as well. According to O’Brien, war can be anything from love and beauty to the most horrid thing ever experienced. The story doesn’t even have to have a meaning. Evidence of both descriptions of war leading to death and destruction being used is how O’Brien tells of Curt Lemons death. He tells it as a love story with the scenery being described as being beautiful. In addition to O’Brien referencing it to a love story he also includes the gruesome details of how Curt Lemon died. These stories not only shape the listeners perception and attitude of the war, but it also affects the one telling the story. Some stories are true and others are rather embellis hed. The storyteller, speaking from the point of being in the war, has usually been through the most traumatic events ever in their life. Does the storyteller even know the truths ...

Computer Technology :: Argumentative Technological Computer papers

Computer Technology I. Introduction Over the past few decades, the advances of computer technology have undoubtedly increased the rate of information exchange. Communication across the globe is now done with ease, convenience, and speed. Accessing online bank accounts, instant messaging, online auctions, and communication via electronic email are just few examples of normal transactions that occur today. Although these advances have provided a tremendous positive impact on our society, it has also caused some controversial ethical issues, namely the privacy of personal information. Computers have been used as a tool to invade personal privacy for various purposes such as direct marketing, the sharing and selling of consumer information, and government surveillances. Furthermore, the advent of the Internet as an infrastructure of connected computers has been used to exchange non-public personal information to unknown parties. As a result, privacy concerns have risen as computer technology rapidly becomes pervasive. Beca use of the depth and many facets of the privacy of personal information, this research paper focuses on the privacy of consumer information. II. Current State on the Usage of Consumer Information Consumer information is used for a wide variety of applications. Typical usage of consumer information today include target selling/marketing, sharing databases, and the credit bureau's use of consumer information to gauge personal credit ratings. Businesses may obtain consumer information from various sources such as customer questionnaires, surveys, commercial transactions, web activity, application forms, and many more. Personal consumer information gathered from these examples are then used by businesses to customize marketing efforts, data mine consumer databases to recognize buying patterns, and evaluate credit risks of applicants. A few examples of the kinds of information collection and usage practices are: An automobile dealership's web site offers help to consumers in rebuilding their credit ratings. To take advantage of this offer, consumers are urged to provide their name, address, social security number, and telephone number through the web site's online information form. Consumer information may then be sold or shared to other automobile dealerships to provide specific, targeted offers for the consumer. A mortgage company operates an online pre-qualification service for home loans. The online application form requires that each potential borrower provide his or her name, social security number, home and business telephone numbers, e-mail address, previous address, type of loan sought, current and former employer's name and address, length of employment, income, sources of funds to be applied toward closing, and approximate total in savings.

Compassion and God’s Self-Revelation

Compassion is a compound word, formed by putting up the words â€Å"co† and â€Å"passion† together, which literally means â€Å"together† and â€Å"strong feeling,† respectively. As such, the word â€Å"compassion† literally mans having a strong feeling about the other. It may be considered feeling a strong emotion over the predicaments of others, feeling for their pain, or their loss. It may also call for works that may eliminate or at least decrease the pain. Compassion is mostly manifested by acts of kindness like sharing, giving comfort or consolation, and extending sympathy and genuine concern (Dhammika). Compassion may be considered as the best thing one can extend to another person as all its manifestations are the best in human beings. It leads to the presentation of aspects of man that may be considered as God’s likeness. As such, it may be considered as a way for God’s self-revelation to his people (Dhammika). Different to God’s self revelation to Moses during the olden days, where the Israelites were committing idolatry while Moses was talking to God at Mt. Sinai, God’s modern day self revelation may not happen on the spiritual low points in mankind’s history. It may actually happen when man’s spirituality is at its all-time high (Laney 37). As compassion leads to actions that are based on the teachings of Jesus and other prophets of Gods, it may then be considered as the manifestations of the existence of God. An existence that is although different from the great burning bush in the time of Moses, still brings warmth to the hearts of his people especially to those who badly needs them (Laney 37). In addition, since compassion brings all the kindness of humanity and as man is told to be created from God’s likeness, then it may prove that through compassion extended by an individual to another man shows, ultimately, he may be showing that facet of humanity that is that of God’s as well. This may be God’s self-revelation through his own people towards some of his people who may not yet be believers of his existence. Therefore, it may be concluded that compassion or that strong feeling towards another’s suffering leads to acts that are considered righteous even by other religions. It may show man’s true nature. As he was created from God’s likeness and God is considered to be the kindest God, then man must show God’s existence through his kind acts. As such, God uses his people’s compassion as a key to his self-revelation.

ABC Management Company: Organizing for Mid-Range Service

1. List some of the important organizational and service factors that the executives of ABC Management should consider before responding to the owners of the three mid-range service properties. Since the hotels are within the mid range (350-500 rooms), a room director will be needed to supervise the departments that make up the rooms division, another director for the food and beverage department and supervisors in the subdivision under the food and beverage department.Other key members of the management team that should be included are a director of sales and marketing, controller, and a director of human resources. Other hotel service and organizational factors should also include an executive housekeeper and director of catering as part of the management team. Some of these positions may be limited as some of them can be done by one person. I am a strong believer in department heads. Considering that they are taking in three hotels with a range in size of 350-450 rooms each, it wo uld be best to consider department heads for more control and organization. 2. Create an organization chart that ABC Management could use to identify management positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each management position’s primary responsibilities. Primary Duties of each department head are listed below. However, they are not limited. There are just a few items listed. Position Oversees Responsibility General Hotel Manager All departments†¢Ã‚  Ã‚   Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. †¢Ã‚     Responsible for preparation of property budget and forecasts. †¢Ã‚  Ã‚   Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit. †¢Ã‚  Ã‚   Promotes 100%Guest satisfaction throughout property. Instills the 100% guest satisfaction objective to AGM and hourly associates.†¢Ã‚  Ã‚   Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives. †¢Ã‚  Ã‚   Recruits qualified applicants. Trains employees in accordance with company standards. †¢Ã‚  Ã‚   Motivates and gives direction to all employees. †¢Ã‚  Ã‚   Communicates all policies and procedures to entire staff Rooms Division Manger Front Desk, Uniform Services, Housekeeping †¢Ã‚  Ã‚   Train hotel associates/administration †¢Ã‚  Ã‚   Communicates all policies and procedures to entire staff Supervise continuous 7 day/week, 24 hour front office operation, night audit and housekeeping operations and assigned staff, including hiring, training, evaluating performance and scheduling work. †¢Ã‚  Ã‚   Formulate budgets and prepare monthly revenue/expense forecasts. †¢Ã‚  Ã‚   Maintain customer service/satisfaction standards; handle customer service issues. †¢Ã‚  Ã‚   Maintain and operate all computer equipment. Food and Beverage ManagerFood Production, Restaurants, Banquets, Cocktail Lounge, Room Service †¢Ã‚  Ã‚   Check budgets, payroll and food order invoices from suppliers †¢Ã‚  Ã‚   Hire and schedules servers, bartenders and other food service employees, assigns kitchen staff to cooking and preparation tasks, and determines service standards for personnel. †¢Ã‚  Ã‚   Knowledge of American and ethnic cuisine, food preparation and the costs of purchasing items for particular dishes. †¢Ã‚  Ã‚   Plan menus for restaurants and special events like banquets. Sales & Marketing Manager Sales & Marketing†¢Ã‚  Ã‚   Develops and manages sales/marketing operating budgets. †¢Ã‚  Ã‚   Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail. †¢Ã‚  Ã‚   Develops and recommends product positioning, packaging, and pricing strategy to produce the highest possible long-term market share. †¢Ã‚  Ã‚   Achieves satisfactory profit/loss ratio and  market share in relation to preset standards and industry and economic trends.Controller Hotel Finances†¢Ã‚  Ã‚   Takes ownership for the production of monthly financial and management accounts, budgets and forecasts and to ensure strong financial controls and processes operate throughout the business. †¢Ã‚      Manages a designated team, ensuring month end accounts are prepared in a timely and accurate manner, producing statutory accounts, preparing business budgets and forecasts, managing cash flow and working cross functionally in order to champion commercial initiatives.Accounting Manager Payables & Receivables†¢Ã‚  Ã‚   Achieves accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews. †¢Ã‚      Meets accounting financial objectives by forecasting requirements. †¢Ã‚  Ã‚   Confirms financial status by monitoring revenue and expenses. †¢Ã‚  Ã‚   Maintains accounting controls by establishing a chart of accounts. †¢Ã‚  Ã‚   Guides other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues.Director of Human Resources Human Resources Department†¢Ã‚  Ã‚   Employee services and counseling. †¢Ã‚      Employee safety, welfare, wellness, and health. †¢Ã‚  Ã‚   Charitable giving. †¢Ã‚  Ã‚   Organizational and space planning. †¢Ã‚  Ã‚   Performance management and improvement systems. †¢Ã‚  Ã‚   Employment and compliance to regulatory concerns. †¢Ã‚  Ã‚   Policy development and community communication. †¢Ã‚  Ã‚   Compensation and benefits administration. 3. Create an organization chart that ABC Management could use to identify front office positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each front officeposition’s primary responsibilities. Position Oversees Responsibility Front Office MangerAssistant Front Office Manager, Security Agent, and Reservations Supervisor †¢Ã‚  Ã‚   Is able to effectively interpret financial results in regards to revenues, payroll, costs, and expenses. †¢Ã‚      Establish and monitor cost and expense control systems and procedures to achieve budgets. †¢Ã‚  Ã‚   Take corrective measures and actions to ensure highest possible profitability. †¢Ã‚  Ã‚   Personally and frequently verify that guests are receiving the best possible service. †¢Ã‚  Ã‚   Demanding on service standards as well as hygiene standards. †¢Ã‚  Ã‚   Ensures speedy and accurate service at all times.   Assistant Front Office Mgr Front Office Supervisor AM/PM, Front Desk Agent†¢Ã‚  Ã‚   Responsible for employees to project professionalism and are well trained to provide friendly service. †¢Ã‚      Periodically inspects rooms to ensure cleanliness and well maintained rooms. †¢Ã‚  Ã‚   Assists the Front Office Manger. †¢Ã‚  Ã‚   Aware of new market trends and activities of competitors.Security AgentSecurity of the hotel†¢Ã‚  Ã‚   Check doors and stairwells to make sure the locks are secure and no danger is lurking. †¢Ã‚      Patrols outdoors as well as room hallways and activity areas. †¢Ã‚  Ã‚   Response to complaints and calls for help. †¢Ã‚  Ã‚   Purchases, maintains, and monitor security cameras, alarm systems, and other electronic surveillance equipment. †¢Ã‚  Ã‚   Escort unruly patrons from the property. †¢Ã‚  Ã‚   Administrative Duties.  Ã‚  Reservations SupervisorReservation Agent†¢Ã‚   Reserves rooms for guests. †¢Ã‚  Ã‚   Interacts with upper management to inform them of special events or local  affairs. †¢Ã‚  Ã‚   Communicates with housekeeping and service staffs to share customer concerns and propose resolutions. †¢Ã‚  Ã‚   Communicates with the sales and marketing department for develop advertising and promotional campaigns.  Ã‚  Front Office Supervisor Front Desk†¢Ã‚  Ã‚   Reports to Assistant Front Office Manager. †¢Ã‚      Overview of the Front Office Department. †¢Ã‚  Ã‚   Checklist of all arrival and departures. †¢Ã‚  Ã‚   Handling complaints and issues about the service. †¢Ã‚  Ã‚   Welcoming and greeting all guests and the VIP. †¢Ã‚  Ã‚   Bookings and Reservations. †¢Ã‚  Ã‚   Supervise the Front Office Staff on a daily basis. †¢Ã‚  Ã‚   Schedule employees.Reservation AgentGuest Reservations†¢Ã‚  Ã‚   Register guests as they come into the hotel. †¢Ã‚      Inform guests on hotel happenings †¢Ã‚  Ã‚   Works as a liaison between guests and maintenance personnel. Front Office AgentGuests †¢Ã‚  Ã‚   Greets and welcomes guests. †¢Ã‚      Reservations. †¢Ã‚  Ã‚   Cash and Credit Card handling. †¢Ã‚  Ã‚   Check guests in.  The above positions may even be trickled down to just a few positions as they can go under one position. For example, the Front Offic e Agent can do the same tasks as the Reservation Agent. I indicated these for just in case ABC Management needed them in order to service the guests better by splitting up the positions and responsibilities.